Technology empowering human services
The only event dedicated to airport PRM operations. Airport, airline, service provider and regulatory leaders come together to share what works in assistance for passengers with reduced mobility, and to raise the standard together.
Leaders in terminal services, operations, facilities, customer experience, passenger services, innovation and aviation technology.
Compare how assistance is planned, staffed and measured across hubs of every size.
Align airline and airport processes so passengers get one consistent service.
Share what works on the ground, from staffing and training to technology.
Hear directly from operators on what helps them go further than compliance.
Talks, hands-on sessions and time with peers, all focused on assistance for passengers with reduced mobility.
Operators share results on efficiency and cost control, regulatory compliance and innovation in accessible service.
Small groups tackle open questions, and delegates try new mobility technology between talks.
Every talk, workshop and demo is about assistance for passengers with reduced mobility.
Relaxed breaks to compare notes with peers who face the same challenges every day.
Airport, airline and provider teams who share one goal: better journeys for every passenger.
Finalists present their PRM initiatives on stage, and the delegates vote for the winner. Nominations for the 2027 award will open soon.
Get Notified When Nominations Open
Hosted at Heathrow Airport, one of Europe's busiest hubs, where assistance runs at a scale few airports match.
The European PRM community gathered aboard a boat on the Seine, within sight of the Eiffel Tower.
Hosted by Miami International Airport, under the theme Bridging Aviation's Accessibility Divide.
Venue and dates will be announced soon. Join the list to hear first.
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