Technology empowering human services
Hosted by Ozion, this forum brings airports, airlines, assistance providers and accessibility experts together to share practical ideas and raise standards for assisted travel.
The people who plan, deliver and improve assisted passenger services, from airport operations and airlines to frontline providers and accessibility specialists.
Compare how assistance is planned, staffed and measured across hubs of every size.
Align airline and airport processes so passengers get one consistent service.
Share what works on the ground, from staffing and training to technology.
Hear directly from operators on what helps them go further than compliance.
Hear how other teams are tackling everyday challenges, exchange experiences in smaller groups and take useful ideas back to your operation.
Operators share results on efficiency and cost control, regulatory compliance and innovation in accessible service.
Small groups tackle open questions, and delegates try new mobility technology between talks.
Every talk, workshop and demo is about assistance for passengers with reduced mobility.
Relaxed breaks to compare notes with peers who face the same challenges every day.
Airport, airline and provider teams who share one goal: better journeys for every passenger.
Finalists present their PRM initiatives on stage, and the delegates vote for the winner. Nominations for the 2027 award will open soon.
Get Notified When Nominations Open
Hosted at Heathrow Airport, one of Europe's busiest hubs, where assistance runs at a scale few airports match.
The European PRM community gathered aboard a boat on the Seine, within sight of the Eiffel Tower.
Hosted by Miami International Airport, under the theme Bridging Aviation's Accessibility Divide.
Venue and dates will be announced soon. Join the list to hear first.
AN OZION INITIATIVE
A forum for the industry. A commitment that goes beyond the event.
Ozion brings the assisted-travel community together to exchange practical experience and improve passenger assistance. That same focus on connected operations shapes Vialto, our software for coordinating assisted passenger services.
Get the date, venue, speakers and nomination details when they are announced.